SmartWasteBag - the reusable garbage bag

Terms and conditions and right of withdrawal

General terms and conditions of business

§ 1 Scope
These general terms and conditions apply to all business relationships between private customers and the company Smartwastebag - make the change, Goxel 33b, 48653 Coesfeld.

§ 2 Prices
The prices generally include VAT.

§ 3 Shipping and packaging costs
The shipping and packaging fee within Germany is €4.90 for priority mail with tracking number or DHL parcel with tracking number and option to track the shipment (depending on the size of the order). The following shipping and packaging fees apply for deliveries abroad: Shipping as an insured parcel with tracking number and option to track the shipment to EU countries per delivery €14.49, to non-EU countries per delivery €26.99.

§ 4 Contract
By clicking on the "Submit order" button to complete the ordering process, you submit an offer to conclude a purchase contract with Smartwastebag - make the change.

We will confirm receipt of your order both on the following website and by email. Neither of these constitutes acceptance of your offer, but is intended to inform you that we have received the correct order information.

We store your order details. If you would like to keep them, please print out the confirmation page.

Smartwastebag - make the change is entitled to reject your order in whole or in part due to unexpected delivery difficulties or a negative credit check. We will inform you by email within three working days of becoming aware of such circumstances. If you have already made advance payments for the goods that were not delivered, we will of course refund these to you.

The contract between Smartwastebag - make the change and you is concluded when we send the ordered items to you.

§ 5 Delivery
The company Smartwastebag - make the change works sustainably and avoids large storage. Therefore, delivery times of up to 14 days can occur.

§ 6 Payment
You will receive an invoice with the delivery.

Please pay the invoice amount within 7 days of receiving your delivery. If you do not meet this payment deadline, we will charge the following amounts:

After 8 days: Payment reminder / Cost: €3.70
After 15 days: First written reminder / Cost: €7.90
After 21 days: Second written reminder / Cost: €9.90
After 28 days: Collection / Costs: 19,90 €
The delivered goods remain the property of Nahtwerk until they have been paid for in full.

§ 7 Warranty (liability for defects) and compensation (information obligations under Art. 246a and 247c EGBGB)
The company Smartwastebag - make the change does not provide a guarantee for the goods sold. The statutory warranty provisions apply. Minor deviations in the goods, in particular in the color, do not constitute a defect that triggers a warranty claim. A guarantee is generally not granted. The company Smartwastebag - make the change is not liable for slightly negligent breaches of duty, provided that these do not concern damage resulting from injury to life, body or health or any guarantees granted or claims under the Product Liability Act are affected. This also applies to breaches of duty by any vicarious agents. For entrepreneurs: If the goods are not purchased for private use but for commercial or independent activities, statutory claims for defects can only be asserted within one year of delivery. The company Smartwastebag - make the change guarantees that the goods sold are free of material and legal defects. The seller assumes liability for all defects that already existed at the time of sale, including hidden defects that only become apparent later. A warranty for defects caused by improper use of the goods (cuts from sharp-edged objects, irregular cleaning, use of cleaning agents containing chlorine, overstretching of the material, etc.) is excluded.

§ 8 Cancellation policy
Right of withdrawal
Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must inform us (Smartwastebag - make the change, Goxel 33b, 48653 Coesfeld, email: hallo@smartwastebag.de) of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post or email). You may use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal period, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired. To rule out any doubts as to the legality of the withdrawal, the items should be in their original packaging, undamaged and unused.

Consequences of revocation
If you cancel the purchase contract, I will refund all payments that I have received from you, including shipping costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the standard delivery offered by me), promptly and at the latest within fourteen days from the day on which I received notification of your cancellation. For the refund, I will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you (in the case of cash purchases at trade fairs, I will transfer the amount); under no circumstances will I charge you any fees for this refund. I may refuse to refund until I have received the goods back or you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to me promptly and in any event no later than fourteen days from the date on which you notify me of the cancellation. This deadline is met if you send the goods before the expiry of the fourteen-day period.

Exclusion of the right of withdrawal
The right of withdrawal does not apply to orders which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.


§ 9 Set-off and assignment
You only have the right to offset if your counterclaims have been legally established or are undisputed. An assignment of your contractual rights to third parties is only possible with our written consent.

Sample cancellation form
Surname: *
Street: *
Location: *
E-mail address: *
I ordered the goods on: *
I received the goods on: *
Product 1: *
Product 2:
Product 3:
Product 4:

I hereby revoke the contract for the purchase of the goods listed above and return the goods within fourteen days.

* Required fields

Online dispute resolution

The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr/, which consumers can use to resolve a dispute and where further information on the subject of dispute resolution can be found.

Out-of-court dispute resolution

We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board in the event of a dispute with a consumer.